[Closed] so much error happened at one time🥲🥲

I tried the free trial on viki and it was written that I managed to get the free trial but I got a double notification that I managed to get the free trial and I completed the payment and then I got another notification from shopee that I had to pay but I haven't scanned my fingerprint but it has been paid for itself , then I used a viki account with my 2nd account but the viki subscription billing was in my first email account and it said it was 75 thousand per month but I was charged 83,250 as far as I know there is no tax. Hopefully it will be refunded quickly, I need the balance plsss 🙏🥲🥲


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  • Official comment

    Hi there ridhaafinap_112,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it will be attended. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime.

    Have a great day!


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