[Closed] one and only

i have viki standard, but one and only shows up as unlicensed. does that mean it is only available to viki plus subscribers or its not available at all? Thanks.



  • Official comment

    Hi there,

    Thanks for contacting Viki Community Support. 

    The channel you're seeing on Viki is an Unlicensed Channel, which is a placeholder channel that is created in anticipation of upcoming shows that might appear on Viki.

    As most of the subtitles for shows done on Viki are done by our Viki community, they require time to form teams for shows so that they will be ready to start subtitling the moment shows air. To allow users to gather and form the subtitling team, we create Unlicensed Channels in advance.

    As licensing is a complicated business, we cannot license all shows, although the team definitely tries to! Since we can only license some shows, it thus becomes important to see what shows users are most interested in watching.

    Of course, in addition to the number of users requesting a show, there are multiple other factors that play a part in whether or not we eventually manage to obtain the show, but the team will definitely try to prioritise licensing shows that have more users interested in watching them.

    We hope this helps to explain! Do let us know if you have any other questions.



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  • I don’t understand how you guys show series one day and then the next day it’s off I’ve been with you guys for over 10 years and this is some of the worst service I have seen. Out with the old does not necessarily mean good please bring back some of the good old series. Right now I feel like it’s a lot of run around that you give your subscribers. Thank you.

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  • Hi rochella_brown,

    Thanks for writing to us with your issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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