Answered

[Closed] Subtitle contributions not showing

Recently, I was subtitling and none of my contributions were being saved in my progress bar and QC status renewal bar but they were showing up on "my recent contributions" page. Instead, the progress and QC status renewal bar is only showing the contributions I made last week, even though I made over 100 subtitle contributions recently. It currently says that I still have subtitles left to write in order to renew my QC status even though I have already surpassed the minimum required limit. I'm worried that this technical issue will affect my QC renewal.

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  • Official comment

    Hi there,

    We're sorry that you're experiencing issues with your QC status.

    Your ticket on the Help Center has been escalated to the relevant team and they will get back to you as soon as they can. 

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Michelle

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  • Today, I just checked my profile again and it said my QC status expired even though I have fulfilled the sub count in time (574 subs). On the recent project contributions page, the sub count is accurate however the overall contribution progress bar on my main profile is inaccurate still. 

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