Able to hear sound and see subtitle, but not able to see video.
Mac operating system = Monterey
Browser = Brave version 1.39.122 Chromium 102.0.5505.115 (Offical Build) x86_64)
Browser = Chrome version 102.0.5005.61 (Offical Build) (x86_64)
Having issues with both of the above browsers (no issue for many years before yesterday)
I also logged off Viki.com and cleared the cache (browser history) several times, logged back in and still unable to view video.
Thank you for writing in to Viki Community Support.
I'm sorry you're experiencing issues with the web video player despite the troubleshooting steps you've made.
Since you're still experiencing these issues with the video player, can you please provide the following information?
Thank you so much for your help. I'll look forward to your reply.
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