Thank you for contacting Viki Support! I am sorry to hear that the show you're watching hasn't been completely subtitled as of yet. We understand that this is important to you.
Viki does not translate or subtitle content ourselves; instead, our passionate contributor community (people like you!) subtitle content on Viki. You can learn more about our contributor community here.
When subtitles for a video don’t appear or are incomplete, the community has not finished with the subtitling yet. But don't worry, they'll get to it very soon!
You can check a video if it has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail.
If you wish to request subtitles for a particular show, you can also fill out this form and we'll do our best to make it happen.
We hope this information helps! If you have any other questions, please let us know. Also, feel free to visit our Help Center or check out the Community Forum to find answers to many common queries and get helpful suggestions.Best,
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