[Closed] False VPN/proxy error message

sela19

June 06, 2022 12:01

I have been using Viki for years with no issue. All of the sudden I am encountered vpn or proxy messages I have done all the recommended actions. I have contacted the third party support too. I have not heard anything back.. I don’t have vpn . I have deleted and reinstalled the Viki app. Please advise.

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Official comment

Ellen
June 06, 2022 21:21 (Edited June 06, 2022 21:33)

Hi sela19,

Thanks for writing to us with your concern.

We will be reaching out to you privately via a ticket on the Help Center. Please help to respond there too as this post will be closed to prevent multiple requests and confusion.

Best,
Ellen‍

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