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[Closed] Subtitles lagging

I'm having problems with subtitles lagging on multiple shows on my Roku the last couple days. Two specifically are I'm am Not a Robot, and From Now On, Showtime!

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  • Official comment

    Hi lady_minx_871,

    Thank you for contacting us!

    We're glad to hear that this issue is now resolved for you.

    If you encounter further issues, you may contact our Help Center here: bit.ly/VikiHelp

    Best,

    Marc

     

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  • Hmm, unplugging the roku and plugging it back in may have fixed it. I'll update if it creeps back in today.

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  • This recurs if I have to pause the show and then restart, subtitles start lagging again.  It helps to go entirely out of the app and load a different app, then come back into the Viki app... 

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