Answered
Unable to watch selected drama due to VPN/Proxy Lock
Since yesterday I am unable to watch several c-drama using VPN. There's some error message saying that you are using proxy vpn so it cannot be played
While if not using VPN some shows also not available due to region restriction. Therefore what's the point of paying subscription if you cannot watch the drama you want.
So disappointing!
Comments
Hi gamernubiecupu_363,
Thank you for writing to us.
If you are seeing the ‘You seem to be using a proxy or VPN’ error message on your screen, this means that our system has detected that you are using a VPN, proxy, or "unblocker" service. Our content is available in specific regions and Viki’s Terms of Use prohibit users from using technology or other means to circumvent our content protection mechanisms.
However, if you see the error message while trying to play content that you believe is available in your region, please try following the steps listed in this VPN troubleshooting guide here.
If you are still seeing the error message after you’ve disabled proxies, VPN services, or any other internet traffic routing software, please try these troubleshooting steps first to see if it helps solve your issue:
We hope this helps!
Best,
Marc
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