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[Solved] Viki not working on TV with Roku device

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vecorali_883
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All other streaming channels are working on Roku/TV, except for Viki.  I am experiencing the following issue:  all of a sudden today Viki stopped working.  The circle spins and takes me back to the Roku Home Screen.  I am paid up on my subscription.  I have performed all the troubleshooting recommended by Roku and Viki.  At one point I got a screen asking me to sign in to my Viki  account and link to Roku which I did, but this did not solve the issue.

Please resolve.  Thank you.

 

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  • Avatar
    jpell472_189
    (Edited )

    Try AsianCrush app or IQIYI app.. both free, both working on Roku

    -1
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    michael_ching_2

    Viki is working again on my Roku's.

    I think it was an incompatibility issue between the Roku O/S and Viki app.

    On my Roku Ultra LT, the Roku Software version is 11.0.0 build 4180-46.
    On my Roku 3, the Roku Software version is 10.5.0 build 4208-04.

    The Viki app version is 22.4 build 0.

    0
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  • Avatar
    thesmallguy
    (Edited )

    ce-ward-376's solution seems to work for Roku Express.

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    lady_minx_871

    It's working for me today without any button dancing.

    Now can you bring back sorting of shows by country???

    0
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  • Avatar
    julie_taylor
    (Edited )

    None of the work arounds worked for me. But the app worked for me last night but today it is back to crashing. 

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    nt280ncny_653

    Tried today and now it seems like back to normal.  Thank you engineer team.  :)

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