Answered
[Closed] Viki kicks me back to Roku home
Viki had me login, then kicked me back to Roku home after it tried to load Viki's home screen.
After that, when I opened the app it gave me the loading spinning wheel briefly before sending me back to Roku home.
I tried ...
Updating both roku and viki.
System restart.
Uninstall and reinstall viki.
System restart, again.
No change.
Are others having this problem today?
What should I do?
Comments
Hi all,
We're aware of the crashing issues with the Roku Viki Channel, and our team is working on it.
Do follow this post for updates as this duplicate topic would be closed.
In the meantime, we suggest watching on Viki.com or on our other supported apps.
We appreciate your patience and understanding in this matter.
Best,
Michelle
I did the same thing to my Roku Ultra, it was working fine until the Viki App updated to the new version. I guess we'll just have to wait for Viki Technician figure out that they have a app's software is bad.
I had the same on a Roku Ultra. Submit a request above.
I am having the same problem.
I am having the same problem.
Yep same here can’t get it passed the spinning wheel.
Same here. Did all the troubleshooting and it is still not loading.
Same here. Very annoying. Hope they fix it soon. Tried rebooting, removing and adding channel and kicks me out to Roku main page.
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