Answered

[Closed] Viki Channel on Roku 11.0.0 Failed to Load

The Viki channel on Roku 10.5 was working.  My Roku device upgraded to 11.0.0 and the Viki channel (22.4 version) fails to load.  I have removed and readded with no success.  Can you fix the channel for the new Roku 11.0.0 release.  Thanks.

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  • Official comment
    Hi there,
     
    Thanks for writing to us with your issue.
     
    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
     
    Please help to respond there too as this post will be closed to prevent multiple requests confusion.
     
    Best,
    Marc
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