[Closed] Video plays for 5-10 seconds

glawcc_nit_503

April 20, 2022 08:12

I am trying to airplay Queendom 2 from my iPhone XS Max to my Apple TV. The two devices are fully updated and ALL troubleshooting steps have been tried. No matter what, the video only plays 5-10 seconds before the app is no longer able to play any more videos for the next hour or so. I payed lots of money for the airplay function and to find out it’s not working is more than disappointing. Please fix.

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Official comment

Darl
April 20, 2022 10:51

Hi there,

Thanks for writing to us with your issue.

We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

Please help to respond there too as this post will be closed to prevent multiple requests confusion.

Best,

Darl

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