Movies won't play on tvs

Movies play on tablet and mobile phone but not on smart tvs. TCL and Hisence smart tvs.


1 comment
  • Official comment

    Hi there charlaconley36_501,

    Thanks for writing in to Viki Support!

    I understand and am sorry that you are experiencing issues with watching Viki on your Smart TV. Do note that Mobile, Tablet, and Smart TV browser playback is no longer available on Viki.

    To enjoy the best video watching experience, please download our app (Apple / Android), watch from any of our supported apps, or from a computer web browser. For more details, please click here.

    If you currently do not have any of the devices that we support, we’re glad to let you know that we do have more TV apps planned for the year. Once released, you'll be able to install it and watch Viki on your TV.

    Let me know if you have any other questions or concerns.




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