Answered

money is debited from my account

I have subscribed to viki monthly. I used a promocode while processing my account but after that again money is debited for no reason.  i want to know why and return my money.

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  • Official comment

    Hi mahathathineni_65,

    Thanks for writing to us with your issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Best,

    Nina 

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