Answered

Viki on Fire Stick (Amazon)

Hello Trying to download the Viki app n my fire stick and can’t find it Can you pls advise on how I can go about it. Have the latest software on n my old stick and even the brand new one I just got also can’t find it in the list of apps
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  • Official comment

    Hi there 380luxe_796,

    Thanks for writing to us with your concern.

    We're sorry to hear about this. To install the Viki app on your Fire TV, please do the following steps: 

    1. Select the 'Search' icon on the top left of the Fire TV home page
    2. Search for the Viki app in the Amazon App Store
    3. Select 'Get' or 'Update' to download the latest version of the Viki app
     
    To uninstall or remove the Viki app on your Fire TV, please follow the steps found here.

    Should you have any further questions, please feel free to contact us anytime.

    Have a great day! 

     

    Thanks,
    Darl

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  • Why is it that when I try to download the VIKI app on my Fire TV, it says “app not owned” and then when I try to go to the App Store, it says “Unavailable” ? Looking forward to your response. Thank you.

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  • I have viki on my fire stick and I also have it on my phone.  I can watch it on the phone but when I try to open the app on my fire stick it telling me to go to viki.com/firetv and log in and then when when asked to enter the code appearing on the screen,  When I log in it never asked for the code.  Can I link my phone with the app on the fire stick?

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