Answered

I have VikiPass Plus and I am still seeing the "rental" option button

Viki is advertising "Seo Bok" on their banners and I am getting the "Rental" button and I have paid subscription for VikiPass Plus. What gives??

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4 comments
  • Official comment

    Hi kerimy,

    Thank you for getting in touch with Viki Support!

    Thanks for your interest in renting a show on Viki.

    ‘Rentals’ is a feature launched on Viki whereby users can rent and watch select movies at their leisure without a Viki Pass subscription.

    If a title is available for rental, you will have either one of these options on the title’s page:

    1. Rent - A one-time payment is needed to rent the show.

    2. Watch From* - You may choose to rent with a one-time payment or subscribe to a Viki Pass subscription that would include access to the title. 

    *Do note that you will not see this option if you already have the required Viki Pass plan to access the title. 

    You can learn more about how to rent a show here: Rentals - How do I rent shows?

    Hope that helps! Please let me know if you have any other questions.

    Cheers,
    Darl 

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  • Also, if VikiPass Plus, which is $99 annually doesn't cover these "rental shows" which subscription does?

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  • "subscribe to a Viki Pass subscription that would include access to the title", then which subscription is that? I have the most expensive one and it doesn't include it.

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  • Hello kerimy, 

    Thank you for getting back to us. 

    Just to clarify, there are some titles that are included in a specific subscription. If a title is available for rental, and you're not seeing a "rental" option, that means your subscription got it covered.

    If a title is available for rental, you will see either one of these buttons on the title's page:


    Note: prices shown on the buttons will vary depending on the content and currency. 

    To learn more about rentals, please click here.  

    Feel free to let me know if you have any other questions and I'll be glad to help. 

     

    All the best,

    Darl

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