Answered

[Closed] refund

I canceled my card information during the trial period. 
I tried again in the evening of 31/01/20122.
I definitively canceled the membership plan within 1-2 hours on the same day, but the full charge was deducted from my card.
I request a refund to my card.
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  • Official comment

    Hi there,

    Thanks for writing in to us with your subscription issue.

    As this involves your account information, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Michelle

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