Answered

[Closed] Program supposedly not available in my part of country on laptop plays just fine on desktop

Been watching Viki on my laptop and after viewing the next to last episode a message says it is not licensed in my part of the country.  But I check my desktop computer and it views just fine.  i can see some programs on my laptop now but when i search for the one I want to finish I get that same error message.

I pay yearly for the Viki pass and am very disappointed that this is happening now.

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  • Official comment

    Hi ep97524_823,

    Thanks for contacting us. 

    We're sorry to read that you're unable to watch your desired title. If a video is not available in your region, this means that we were unable to acquire the license for your region or country. For more information on why you are seeing the 'Not Available in Your Region' message, please click here: http://bit.ly/2GWggPv

    If you'd like to request a specific show in your geographic region, please fill out this form: http://bit.ly/VikiContentReq. Our content team will see your request, and we'll try our hardest to license the show in your region in the future.

    For more info on the licensing process, as well as regional licensing, please check out this blog post:
    http://bit.ly/VikiAboutLicensing

    Hope this helps, but please let me know if you have any other questions.

    Cheers,
    Nina

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