Answered

[Solved] Getting ‘oh no Something went wrong on fire tv app

I cannot get on to watch any shows. Using Fire tv app. This message shows continuously.  Tried all procedures from disconnecting to removing and reinstalling the app. Cannot watch anything on tv now. 

0

Comments

5 comments
  • Official comment

    Hi all,

    This Fire TV issue is now fixed so you may return to watching Viki on your device. 

    If the same issue persists, remember to delete and reinstall your app first before trying again. 

    For further assistance on this, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.

    Thank you,
    Michelle

    Comment actions Permalink
  • Hello there,
     
    Thank you for writing us! 
     
    We're sorry that you're experiencing this issue with your Fire TV. Our team is aware of it and will be looking into it as soon as they can.
     
    Hope this helps for now. Please do let us know if you have any additional questions or concerns.
     
    Thank you,
    Darl‍
    0
    Comment actions Permalink
  • Hi,

    I experience the exact same issue on my Fire TV 4K since this morning, so I guess this is a general issue.

    I tried the logoff/logon, uninstall/reinstall of the application that usually works for this kind of issue, but no results. :(

    I also own a Google Chromecast 2, and Viki is well working on it.

    Thanks in advance for your fix.

    1
    Comment actions Permalink
  • Hi,

    I have the dame issues. Any idea when it might be fixed?
    Thanks

    0
    Comment actions Permalink
  • 私もstandardからplusにupgradeしたのに視聴履歴と俳優リストが画面に表示されるだけで観られません。視聴履歴からクリックしても再生されません。ログアウト、ログイン繰り返してもダメです。どうしたら良いのかわかりません。助けて欲しいです。

    0
    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post