[Solved] I can no longer use the website on my Samsung TV

Today it is the eight of October 2021 and just a few months ago it worked. I log in on my viki account on the Samsung internet browser that is pre-installed and it works fine. But now today it says: "Unfortunately your browser is not compatible whit this content. We suggest updating your browser or switch to another." I don't now what to do, never had this problem before. There is no new update and the TV(65 inch) is from the beginning of this year.


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  • Official comment

    Hi there isabella_rees_90,

    Thanks for writing in to Viki Support!

    Mobile, Tablet and Smart TV browser playback is no longer available on Viki.

    To enjoy the best video watching experience, please download our app (Apple / Android), watch from any of our supported apps, or from a computer web browser.

    For more details, please click here.

    Let me know if you have any other questions or concerns.



    Viki Community Team Member

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