[Closed] having trouble with the website

• Official comment

  

  Michelle (CX)

  September 29, 2021 02:27

  Hi there,
  
  We're aware of this loading issue on the Viki iOS app and website, and our team is working on it.
  
  Do follow this post for any updates as this duplicate topic would be closed.

  Alternatively, you may follow our @VikiStatus Twitter for more immediate support updates as well. This page can be accessed without owning a Twitter account.
  
  We appreciate your patience and understanding in this matter!
  
  Best,
  Michelle‍

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  edwinlykim11

  September 28, 2021 23:05

  Same problem here, only black screen. Edge or Chrome, I live in Brazil

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  carmen_nave_633

  September 28, 2021 23:10

  Same here. My phone app can't even open, and webpages just show a black screen.

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  ronald_zhu

  September 28, 2021 23:49 (Edited September 29, 2021 00:28)

  I was bummed out but if you're using a browser, you can still watch your shows (if you search them up manually) here
  https://www.viki.com/explore
  
  Webpage load times however are SLOOWWWW

  Edit: even the explore page is down now. Sigh...

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  frankm

  September 29, 2021 00:08

  Same here. Going to Explore heading does not help.

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  clarotonda_9

  September 29, 2021 00:54

  Same for me and it's been like this for several hours now.  I am able to watch something if I manually search for it.

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  hyejin0504

  September 29, 2021 01:26

  Same for me as well, except, viki app on the iphone seems to work.

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