We're aware of this loading issue on the Viki iOS app and website, and our team is working on it.
Do follow this post for any updates as this duplicate topic would be closed.
Alternatively, you may follow our @VikiStatus Twitter for more immediate support updates as well. This page can be accessed without owning a Twitter account.
We appreciate your patience and understanding in this matter!
I am also having the same problem. In the Usa, I am using a pc firefox and Chrome. They both only show black screen with heading. You can select the other options at the top for Community and Apps but if you select explore you will get
Same here. I get a blank screen with just the header bar when I try on Safari and Google Chrome. If I trying launching the app on my Apple TV, it quits after about a minute of just sitting on the load screen.
I was bummed out but if you're using a browser, you can still watch your shows (if you search them up manually) here https://www.viki.com/explore
Webpage load times however are SLOOWWWW. Videos play fine but seem to be slightly lower quality. Disclaimer: I'm not affiliated with Viki in any way other than a paying member.
Comments
Hi there,
We're aware of this loading issue on the Viki iOS app and website, and our team is working on it.
Do follow this post for any updates as this duplicate topic would be closed.
Alternatively, you may follow our @VikiStatus Twitter for more immediate support updates as well. This page can be accessed without owning a Twitter account.
We appreciate your patience and understanding in this matter!
Best,
Michelle
Same here, I live in Brazil
Same here. A black blank screen with just the heading. USA
Black screen with heading only at the top of the page. USA
I am also having the same problem. In the Usa, I am using a pc firefox and Chrome. They both only show black screen with heading. You can select the other options at the top for Community and Apps but if you select explore you will get
Black page. Can sometimes get to Explore heading.
Same here. I get a blank screen with just the header bar when I try on Safari and Google Chrome. If I trying launching the app on my Apple TV, it quits after about a minute of just sitting on the load screen.
when is this blank homepage issue going to be fixed?
screen is black
I was bummed out but if you're using a browser, you can still watch your shows (if you search them up manually) here
https://www.viki.com/explore
Webpage load times however are SLOOWWWW. Videos play fine but seem to be slightly lower quality.
Disclaimer: I'm not affiliated with Viki in any way other than a paying member.
homepage not showing this be fixed soon?
the screen is blank and black
Post is closed for comments.