My computer crashed and I lost my sign on's and pass words. I've tried contacting the help desk but the instructions I received sent me every where but the right place. I tried to go from 4.99 per mth to 9.99 per month. That didn't work. I am confused as to how VIKI operates it's business. 



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  • Hi there,

    Thanks for writing in to us with your issue.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,

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