Answered

black screen with subtitles on my laptop

I have been watching Viki no problem for ages on my laptop, but today all I can get is black screen, subtitles and sound, no pictures. I've read all the other posts about this, but they are about mobile use or casting to TV, I'm just going straight through the web browser on my MacBook Pro. 

Help?

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  • I just checked, and the picture is back. No time to watch now; hopefully everything will stay golden 'til tonight.

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  • Hello there,

    Thank you so much for your response and for being part of our community. I’m so glad this issue is now resolved for you.

    If you have any other questions or concerns don’t hesitate to ask. :)

    Cheers,
    Kristoffer

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