[Solved] Viki Pass Basic

Hi I got meila about the changes to Rakuten Viki. Whether my account, Viki Pass Basic will work on the same terms, will not disappear access to available series so far? Karina


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  • Official comment

    Hi karineczka76_30,

    Thank you for contacting Viki Community Support. 

    Please note that we are discontinuing sign-ups of Viki Pass Basic plan. This means that new sign ups and downgrades (from higher plans to Viki Pass Basic) will no longer be available starting August 9th, 2021 (PDT).

    With regards to access to shows, as an existing Viki Pass Basic subscriber, it will still continue to renew and be supported in accordance with our terms. 

    If you cancel your current Viki Pass Basic plan, you may consider re-subscribing to our other plans in the future. Please visit here to learn about our other plans. 

    Hope this clarifies and do let us know if you have any other questions. 

    Best regards,

    Viki Community Team Member

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