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[Closed] viki on samsung smart tvs when will it be fixed

would like to know if there is a resolution in the works for watching viki on my samsung smart tv's and if so when. not by all the patchwork suggested but a real app. like before.

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    Hi handycoinlaundry_473,

    We're sorry to hear that you experienced these issues with Viki on your Samsung Smart TV.

    As of 1 May 2018, the official Viki app on the Samsung App Store is no longer available. Any other Samsung Store apps with the 'Viki' name are not supported by us and you will not be able to stream videos there.

    Viki ceasing support for Samsung Smart TV

    Instead, we can recommend other options to watch Viki from your TV, such as Chromecast, Roku, Apple TV, or using an HDMI cable.

    For more information, you can refer to viki.com/apps for a list of TVs and devices that we do provide full support towards.

    We are continually working to broaden and improve our users' viewing experience especially in providing more platforms for our viewers to watch Viki on. Thus, while it is in our plan to build newer versions of the Viki app for more connected TV devices (including Samsung TV) in the future, we're unable to provide a timeline for now so please stay tuned for more updates on our social media pages (Facebook/Twitter).

    Hope this clarifies and feel free to let me know if you have any other questions or concerns.

    Kind regards,

    Anj

    Viki Community Team Member

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