Answered
[Closed] Password reset
Trying to reset password and the link sent via email keeps sending me back to the main Viki page.
Trying to reset password and the link sent via email keeps sending me back to the main Viki page.
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Hello rscanuk_229,
We're sorry to hear you're having trouble logging in and resetting your password. We'll get you back in quickly!
To reset your password, kindly take the below steps:
Please first ensure that you're logged out from your Viki account on all of your devices. This includes your mobile, tablet, web browser (laptop/computer) and TV device. This is very important
On your web browser (laptop/computer), please go to viki.com/forgot_password
Enter the email address you used to register
Hope this helps! Please let us know if you experience any trouble resetting your password so that we can further assist you.
Thank you,
Charisse
Viki Community Team Member
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