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Viki will not update o. Roku keeps going back to home page

Viki will not update keeps going back to home dvrren
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  • Official comment

    Hello nancyamaral60_968,

    We're sorry that you're experiencing issues with Viki on your Connected TV Device.

    To make sure this is not an app problem can you please try the following?

    1. Log out from your account
    2. Uninstall and reinstall the Viki app from your device.
    3. Turn your device off and on again.
    4. Log back in to your Viki account by following the steps here.

    Are you still having the same issues with the Viki app? If so, can you please provide the following information?

    1. What is the version of the Viki app are you using? You can find this information in the app settings.
    2. Which Roku device and model number are you using?

    I'll look forward to your response.

    Thank you,
    Charisse
    Viki Community Team Member

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