Answered
Problem with new app version on tablet
I installed the new version of the app on my Android tablet. Now it reads the device as if it were a TV and does not allow login. When you manage to log in and start the video, it is impossible to access the basic commands for pause, play and various settings.
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Ho installato la nuova versione del l'app sul mio tablet Android. Ora legge il device come fosse una TV e non permette il login. Quando si riesce a fare il login e fare partire il video, è impossibile accedere ai comandi base per la pausa, il play e le varie impostazioni.
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Hi harmony89_533,
Thank you for writing to Viki Community Support!
I'm sorry that you're experiencing this issue on the Viki app.
Could you first please try the following:
If this does not help resolve the issue, could you please provide me with the following helpful information:
I look forward to helping you soon!
Best regards,
Lyn
Viki Community Team Member
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