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[Solved] "Followed" show option in pull down menu list has disappeared.
The "Following" option in the pull down menu has disappeared and has been replaced with "Watchlist". Is this a bug and will this be changed back to Followed shows? Having the Watchlist on the main screen and as a pull down menu option is redundant!
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Hello everyone!
Providing a bit more clarity about your questions on the latest Roku Channel version:
We’ve removed the ‘Follow’ feature and the ‘Following’ list is no longer available with the new updated Viki Channel version 2.13 on Roku. You can now add shows directly to your ‘Watchlist’ on Roku instead. Learn how to do this here.
For shows that were previously followed on the Roku app, they will still appear on your ‘Following’ list and can be accessed when logged into your Viki account on Viki.com or the Viki mobile app. For quick access to these shows on your Viki Roku Channel, you can add them to your ‘Watchlist’ as well.
We understand that there may be confusion between the ‘Following’ and ‘Watchlist’ feature, and have shared your feedback with our team.
To clarify - the ‘Follow’ feature enables you to get notification updates for new shows on the Viki mobile app, whereas ‘Watchlist’ allows you to save any show and view it across all your devices at a later time.
We apologise for any inconvenience this has caused and seek your kind understanding. We hope to streamline all our Connected TV apps and provide you with a better user experience.
If you are having other technical issues, please send details (screenshots included) to our Help Center at bit.ly/VikiHelp and we will get back to you as soon as possible.
Thank you!
Michelle
The 'Following' option aka History in my drop down menu as well as the 326 titles in that group have disappeared for me as of 7/28/21. I have a Roku device and Only watch Viki on my Television. I am not interested in the few on the 'Watchlist' which has replaced it. Watchlist is NOT viewing history and is of NO value to me. It must be a Roku error as the "Following' titles are still showing on Viki.com?
It would be a tremendous effort to remember where I was in episodes etc. or to re-watch favorites.
The 'Following' option aka History in my drop down menu as well as the 326 titles in that group have disappeared for me as of 7/28/21. I have a Roku device and Only watch Viki on my Television. I am not interested in the few on the 'Watchlist' which has replaced it. Watchlist is NOT viewing history and is of NO value to me. It must be a Roku error as the "Following' titles are still showing on Viki.com?
It would be a tremendous effort to remember where I was in episodes etc. or to re-watch favorites.
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