Answered
[Closed] Will I be refunded after changing subscription?
I accidentally subscribed to the 1 year Viki pass for $99 then changed it to the one month subscription immediately after to the 1 month subscription for $9.99 but my account was charged the $99 for the 1 year subscription, will I get that money back or will y’all keep it and continue to charge me for the monthly subscription as well?
Comments
Hi there,
Thanks for writing to us with your issue.
As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Kristoffer
Post is closed for comments.