[Closed] Where's the TD?

• Official comment

  

  Jeslyn

  July 21, 2021 09:46 (Edited July 21, 2021 09:46)

  Hi laurapuente! It looks like this is related to the Cookies Consent settings on our site. As shared in this FAQ, beginning April 1, if do not accept social media cookies on Viki.com, you will not have access to the Team Discussion tab for channels you contribute. 

  To start seeing Team Discussion again, you need to allow social media cookies on our site. Steps on how you can do that can be found in the FAQ linked above. We hope this helps! ☺︎

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• 

  Charisse

  July 20, 2021 02:44

  Hello laurapuente,

  We're sorry to know you're experiencing this problem on Viki.com.

  To make sure this is not a browser issue can you please try the following?

  1. Log out from your account
  2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
  3. Close your current window, then launch a new window
  4. Log in to your Viki account
  5. Try again from another browser

  Are you still experiencing the same issue? If so, please let us know.

  I'll look forward to your response.

  Thank you,

  Charisse
  Viki Community Team Member

  Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

   

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