Answered

Having trouble logging in on Firestick

If you are experiencing a Retry pop up when trying to log into Viki app on the Firestick, I discovered that clearing the data and cache in the Firestick>Settings>Applications>Installed Applications fixed my issue. I tried uninstall and that didn't work, FYI, but this did.
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  • Official comment

    Hi  kimhanken_296,

    Thanks for sharing these steps.

    We will definitely take note of this and see if the same will help fix issues with other users as well.

    Let me know if you have any questions about Viki and I'd be surely happy to look into it.

    Cheers,

    Lyn

    Viki Community Team Member

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