Answered
No subtitles on Roku
I just got a new roku express 4k+ and installed the viki app. I'm a premium member. I have turned on subtitles on roku and on viki but they aren't showing up at all on any part of any show. I have tried all the fixes suggested on other threads. How can I see subtitles?
Comments
Hello susanlpark510_883,
We're sorry that you're experiencing issues with Viki on your Roku TV Device.
To make sure this is not an app problem can you please try the following?
As subtitle language, size and style of your Viki Channel is determined by your Roku device's system settings, please try these steps to adjust your subtitle settings too:
Are you still having the same issues with the Viki channel? If so, can you please provide the following information?
Thanks for your help and we'll look forward to your response.
Best,
Charisse
Viki Community Team Member
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