Answered
[Closed] Error: vsf_sp_6002
I keep getting this error 6002 on my LG TV and I’m not able to watch any shows even though I have subcripcion. I have reach troubleshooting before and they didn't provide me with any help. This is only happening to me in the LG TV not with other devices and i already update the sofware on the tv and i saw other people having the same problem as me and you havent provide any solution.
Comments
Hi susana_morales,
Thanks for writing to Viki Community Support!
We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this video playback error.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Have a great day!
Thank you,
Darl
I had the same problem. I Reset My Internet Router and it started working
I did that, also unistall the app the download again and even change the router password rebbot everything but didnt work. The others apps are working and i only having this problem with viki on the lg tv but i can log and watch on the phone but not on the tv.
I also Did # 4 but didn't seem to do anything until reset modem
https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-premium-apps--1434403325217
LG TV - Troubleshooting Premium Apps | LG USA Support
Hi patrix_67,
Thanks for getting back to us.
We're happy to hear that you're able to resolve your concern by doing some troubleshooting steps from your end.
If there's anything else you need help with, don't hesitate to reach out to our Help Center.
Thank you,
Darl
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