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[Closed] Cannot download despite being Viki pass holder

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lisawatsonfi_469
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I can’t download despite being a Viki pass holder - I’ve tried everything even updating the app - the helpdesk was no help
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    Jay

    Hi lisawatsonfi_469,

    Thanks for writing to Viki Community Support!

    We are sorry to hear that you are having issues with Viki. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please also respond to the other thread, as this post will be closed to avoid confusion from multiple requests.

    Have a great day!

    Thank you,
    Jay

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