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[Closed] Proxy/VPN error

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hs_104
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HI, 'm supposed to be contacted via a ticket on the Help Center. Where do I go to find my ticket? Or has the ticket not been created yet? My service provider says Viki is incorrectly detecting my public (static) IP as being a proxy or VPN. Until this is resolved I can't watch anything on Viki. Id1947285 Request created from: [Closed] Proxy/DNS error
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    Darl

    Hi hs_104,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Have a great day!

    Thanks,
    Darl

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