Answered

[Closed] Are the Viki owners thieves where they make it hard to cancel?

They say my account is with Apple and it is not.  I paid with a CC last year.  Now, I cannot cancel.

Are they trying to steal my money?  I assume so since I cannot cancel and you cannot contact them.

Should they be turned in to the Better Business Bureau?

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  • Official comment

    Hello robert_schaefer,

    Thanks for writing to Viki Community Support!

    We understand how upsetting it is when you’re unable to manage your subscription the way you expect.  As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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