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[Closed] Account is showing wrong Viki pass.

It almost been a year and I found that I’ve been paying for premium viki pass plus, but I cannot use it on 4 devices. No one is answering my ticket submitted. Anyone has ideas on how to trouble shoot this?
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  • Official comment

    Hello ami_vang,

    Thanks for writing to Viki Community Support!

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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