Answered

[Closed] ROKU login not working

I login to Viki through google. This is no longer an option on the ROKU app. So I reset my viki password and tried to login that way and had no luck logging in, it generated a bad username or password error. Reentered the information verified it twice before submission and got the same error. Then uninstalled and reinstalled app hoping it would work and reentered the login information again same error. On my phone and computer I can log in with no issue. There is no internet connection issue from my router to the roku. Roku app version is version 4.2 build 13.

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  • Official comment

    Hi pandoranohouseki_691,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Have a great day!

    Thanks,
    Darl

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