Answered

[Closed] account on TV is not working

I am able to log in and watch on my cellphone and laptop but when I log in to my television it keep saying wrong email and password. this is so frustrating 

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  • Official comment

    Hi jagiya529,  

    Thanks for writing to Viki Community Support!

    We are sorry that you are having issues logging in to your TV. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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  • I’m having same problem in my Roku
    It doesn’t have the scan code anymore and it says wrong sign in every time I put same info in that I just used to sign in here to write this… I used my Apple account to signup up years ago

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  • Hi 542j6qb7fw_901,  

    Thanks for writing to Viki Community Support!

    We are sorry that you are having issues logging into Roku. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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