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[Closed] Payment didnt go through

Hi my payment for another year didnt go through due lack of funds on my account. Funds are there now, how can i ensure the subscription will be continued?
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  • Official comment

    Hello hayde_923,

    Thanks for writing to Viki Community Support!

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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