Answered

[Solved] Inappropriate content

I posted a review recently, only discovered today that my review is labeled as "Inappropriate content" and has been removed in public. I looked through the Viki Comment Policy and have found none of the items applies to my review. Is there a place to appeal the decision? For those who place positive comments and review, we need to know what happened.

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  • Official comment

    Hi pakmcham_797 - we have gotten in touch with you separately regarding this matter. Check your email inbox for a note from the team. ☺︎

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  • I am not disagreeing with the decision. However, in that case, Viki might want to consider disabling the review section for the shows still on air and only enabling the review feature after all the episodes have been shown then. 

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  • The same issue happened to me. But if it's that the show is still on air how come full-on emoji reviews and every single other review on the site are ok but my first impression isn't? I really thought it was marked like that because I wrote that I was instantly hooked on the show.

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  • I understand there is review process put in place. However, it appears that there is a lot of subjectivity and inconsistency, don't you think?

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  • Yes, very confusing! I even suspect someone might mark it 'inappropriate' because they didn't like that I criticized where the show went in a specific episode. But isn't that the point of reviews to share your different opinions?

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