[On-hold] Learn Mode

Learn mode is not working for me on dramas that have 100% captions for both English and Korean. I have the option to turn learn mode on, however it does not work and I only see the English subtitles. 



  • Official comment

    Hi there,

    Thanks so much for highlighting this Learn Mode issue to us. 

    I'm afraid that issues with Learn Mode will not be fixed anytime soon. Rest assured that we are however, working on prioritizing it sometime later and will reach out to you once that happens.  

    We apologise for any inconvenience caused, and if there's anything else we can help with, please let us know.


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  • Please prioritize the fix for Learn Mode.  It hasn't been working properly for quite a few months.  This is the advertised feature that I liked and the reason I paid to support viki.

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  • This is the same problem for me. I turn on the "Learn Mode" feature (for Korean movies and series) and only the English subtitles appear.

    I've tried signing out/in, emptying cookies/cache, changing web browsers, changing the subtitle arrangements, etc... nothing works. This is not for just one title. "Learn Mode" hasn't worked on any of the series I've tried it on except for that first one I watched.

    Friends of mine recommended Viki to me and I was excited by the selection of titles offered. One of the key reasons I decided to sign up for/pay/support viki was the impressive "Learn Mode" feature. I really enjoyed "Learn Mode" on the first series I watched that had the "Learn Mode" working with both the Korean and English subtitles. But none of the titles I have watched since that first one have had a functioning "Learn Mode" feature. It's quite disappointing. 

    When the series shows that "Learn Mode" can be activated I toggle it to "on", but no matter what I do I only get one subtitle language (English only, not English + Korean). 

    I hope Viki teams are able to fix "Learn Mode" for all the titles that "offer" it as an option.

    Thank you-


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