[Closed] Double charged

Viki charged me the annual charge for $99.99 and is also charging me the monthly fee of $9.99. This happened to me twice and the first time it happened they did not give me a refund. How do I get a refund for one or the other.
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  • Official comment

    Hi there,

    Thanks for writing in to us with your issue.

    We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Cheers,
    Michelle

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