Viki giving error message

When I click on viki icon giving me error and asking me to check my wifi which is working perfectly. Please help
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  • Hello,

    Thank you for writing in.

    We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?

    1. What device you're currently experiencing issues with?
    2. If the issues are happening on the app, what app version are you using? You may find it under settings.
    3. If the issues are happening on the Web, what browser version are you using?
    4. A screenshot of the issue or any error messages you might see.

    Thank you,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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