[Closed] Cannot Log Into My VIKI Account via standard Internet TV browser

I have been watch VIKI programs through my Internet TV browser for about 4 to 5 months now. But all of a sudden I can no longer log into my account via my Internet TV Browser. I works on my computer, but not my TV browser. I am not using a TV fire, google, android app. I simply watch VIKI through my TV's internet browser and now I cannot log in. Every time I try I get an error message with a button to try again. I have checked my user name and password three times. They were entered correctly. Help please and thank you.

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  • Hi there,

    Thanks for writing in to us with your issue.

    As this involves your account details, we will be reaching out to you via your ticket on the Help Center shortly.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

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