Answered

Fire TV Stick - Subtitles Size

Hi!

I bought an Amazon 4k Fire TV Stick especially to use the Viki app on the TV. Viki Pass bought, everything connected & installed, then I open the first episode and see HUGE subtitles ... which obviously cannot be changed? Or can they?

My TV is 80 inches. I can't read the subtitles because they're so huge that my eyes actually have to scan the entire TV from left to right. In the settings, I didn't find anything to resize. Can it really be that you can't change the size? That would be very annoying ... I bought the Viki Pass and Fire TV Stick especially to experience top TV quality and now I can't watch anything because of this problem.

Help please! :(

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  • Hi there,

    As we currently do not have an option to adjust subtitle size on our Viki Fire TV app, you may try to do so on your Fire TV device settings instead (it should be under Settings > Accessibility) .

    All the best,
    Michelle

     

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  • I also have a problem with subtitles on the Firestick I just brought I also have Roku but planning to stop using as the are are cancel their apps.. Please look into this and the Accessibility does not fixed the problem.

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