[Closed] I received a Promo code for 20% off my Viki Pass Standard Annual; however, my subscription does not expire until May 2021. when would the discount apply, in May when I renew my subscription, please assist, thanks.

• Official comment

  

  Michelle

  November 13, 2020 04:38 (Edited November 13, 2020 10:00)

  Hello,

  Thanks for writing in!

  If your current plan cycle ends after the promo end date of 11/25/20 (PST), the coupon will not be able to be applied. 

  However, we will be reaching out to you via an email shortly so we can assist to look into your situation.
  
  Please help to respond there too as this post will be closed to prevent multiple requests confusion.
  
  Hope this helps!

  Best,
  Michelle

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