Answered

[Closed] Viki Pass but I am still getting ads and it isn't in HD

I have just started my free trial for the Standard monthly pass (which I intend to continue after the trial). I've read that it takes at least logging in and out sometimes to trigger the changed setting but I have done this multiple times without it changing. I am still getting Ads and no HD.  

Please could you help? :)

 

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  • Official comment

    Hi everyone,

    There is currently an issue with Viki Pass benefits being applied when renewing/creating a subscription. 

    Our team is looking into it and we apologize for the incovenience caused.

    Do follow this post for updates as this duplicate topic would be closed.

    We appreciate your patience in this matter.

    Best,
    Michelle‍

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  • I just have the same problem as you right now... just subscribed but it doesn't work. 

    -1
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